The Front Desk Assistant (FDA) is primarily responsible for providing customer service to Residence Life residents, guests, parents, families, college faculty, staff, and other officials. The FDA provides administrative support through the 24-hour service desk and assists in maintaining the safety and security of the residence hall facilities. The Front Desk Assistant's work schedule will vary to maintain the 24-hour desk operation. Front Desk Assistants will be required to work a minimum of one three-hour shift per week between 12:00 AM - 9:00 AM. The Front Desk Assistant is a member of the Residence Life Student Staff supervised by Residence Life & Student Life Professional Staff.