Part-Time Night Auditor - Walk in Interviews Tuesday - Thursday

Hilton Grand Vacations•St Augustine, FL

About The Position

At HGV, our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV, we will help you reach your goals and build your future. As a Part-Time Front Desk Night Auditor, you will be leading all aspects of the auditing, posting, and balancing of daily financial transactions to support the resort's unwavering commitment to deliver exceptional guest service and ensure financial profitability. Apply now to join us in creating memories that will last a lifetime! Responsibilities The Night Auditor position is responsible for supervising the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent. Follows audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to accurate errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business. Generates housekeeping reports and prints folios departures. Compiles daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits. Assist with other Front Office duties. Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times. Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.

Requirements

High School diploma/GED
1 year Auditing experience
1 year of Front Desk experience
Previous experience with cash handling
Anticipates customer needs and thinks about how work impacts them.
Builds confidence in self and others with honest and dependable interactions.
Must be adaptable to working a variety of shifts, including on weekends as well as holidays.
1 years of related experience.

Nice To Haves

Associate’s Degree/College Degree
VOICE Certified or Resort Data Processing (RDP)
3-5 years of related experience
2+ years of Supervisory experience

Responsibilities

Assist with Front Office duties and is the overnight guest service agent.
Follows proper audit procedures to balance daily revenue and expense transactions
Identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
Reconciles all charges to the general ledger and prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
Responsible for accurate management of cash funds and daily shift deposits and compiles daily revenue reports and files work accordingly.
Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
Assists with other departmental duties as stated by leadership.
Supervising the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability.
Generates housekeeping reports and prints folios departures.
Calculates account balance at month-end and submits to accounting.
Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
Reports any unresolved problems with owners and guests to management.
Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.