PART TIME Night Auditor- Homewood Suites Charlotte Uptown

HW Charlotte 1st Ward • Charlotte, NC

388d

About The Position

The Night Auditor position at Homewood Suites Charlotte Uptown is a part-time role focused on providing exceptional hospitality service during the night shift. This position is crucial as it involves working independently to manage front desk operations, ensuring guest satisfaction, and maintaining hotel security during non-traditional hours. The Night Auditor is responsible for closing out the business for the day, processing transactions, and monitoring the hotel environment for safety.

Requirements

• Entry-level experience in hospitality
• Familiarity with cash registers and front desk operations
• Strong customer service skills
• Ability to work independently during night shifts
• Proactive and responsive attitude towards guest needs

Nice To Haves

• Previous experience in a hotel or hospitality environment
• Basic knowledge of hotel management software

Responsibilities

• Processing credit card transactions and other charges for the day
• Handling phone system, transferring calls, and managing reservations
• Verifying, balancing, and reviewing hotel room availability
• Performing check-in and check-out procedures
• Administering guest payment policies and identifying errors from the day shifts
• Preparing folios for morning departing guests
• Maintaining overall lobby appearance and assisting with AM breakfast setup if needed
• Being versed in all hotel emergency procedures

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Vision insurance
• Opportunities for advancement
• Life insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed