Part Time Night and Weekend Manager

Michaels-posted 4 months ago
Part-time • Entry Level
Maynard, MA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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As a Part Time Night and Weekend Manager at Michaels, you will deliver a customer-centric shopping experience by managing and delivering effective front-end operations and expectations. You will lead the omnichannel processes and maintain store recovery standards to deliver our Brand Promises. Your role will involve delivering friendly customer service and assisting the Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. You will also ensure the execution of Company policies and standards and hold your team accountable for store conditions and results.

  • Deliver a customer-centric shopping experience by managing front-end operations.
  • Lead the omnichannel processes.
  • Maintain store recovery standards.
  • Deliver friendly customer service.
  • Assist Store Manager in leading adherence to SOPs and Company programs.
  • Ensure compliance with applicable laws and requirements.
  • Execute Company policies and standards.
  • Manage team to achieve KPIs.
  • Plan and lead execution of class and in-store events.
  • Manage and execute shrink and safety programs.
  • Assist with cash reconciliation and bank deposits.
  • Assist with inventory processes including RTV and ASN activities.
  • Assist with onboarding of new Team Members.
  • Train, observe, and coach the customer experience team.
  • Serve as Manager on Duty (MOD).
  • Acknowledge customers and provide solutions.
  • Participate in truck unloading and stocking processes.
  • Cross train in Custom Framing selling and production.
  • Lead delivery of high-quality custom framing solutions in select stores.
  • Retail management experience preferred.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to lift heavy boxes and access high shelves.
  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Generous employee discounts.
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