Part Time Meta Lab Experience Expert

BDS Connected SolutionsHonolulu, HI
79d$25 - $25

About The Position

We're Growing! Join our Meta Lab Retail team at the Ala Moana Center in Honolulu as we bring Ray-Ban AI Glasses and Meta Quest mixed reality to life! As a Meta Experience Expert, you will deliver a best-in-class, white-glove experience through immersive, hands-on demos of cutting-edge wearable and mixed reality technology. You'll represent our client's brand with enthusiasm, educating consumers and turning product demonstrations into meaningful customer acquisitions. Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and deeply committed to delivering world-class customer service. You will be working 12-15 hours per week, night & weekend availability required. Must have availability for on-and off-site events, including occasional shifts outside of regular store hours. Apply today and embark on a new career journey! Paid training will take place the week of November 17th, and the store is scheduled to open the week of November 24th. These dates are tentative, and you must have full availability for training.

Requirements

  • High School Diploma or equivalent.
  • 2+ years of customer-facing experience in premium retail.
  • Proven experience in presentation, public speaking, and/or storytelling.

Nice To Haves

  • Exemplary interpersonal communication, soft skills, written, verbal and on camera.
  • Ability to leverage advanced customer service and industry-related experience to engage with consumers.
  • Must be results and detail-oriented.
  • Must be extremely tech-savvy and passionate about technology.
  • Ability to ask effective questions and be an active listener.
  • High level of initiative and self-motivation with a continued drive to learn.
  • Strong problem-solving and conflict resolution skills.
  • Able to work well in a team environment.
  • Must have reliable transportation to get to and from work on time.
  • Flexible availability including nights & weekends.

Responsibilities

  • Be a subject matter expert! Fully understand the features and benefits of our client's products including accessories.
  • Conduct world-class demonstrations of our clients' mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them.
  • Process consumer transactions using our clients Point of Sale (POS) system.
  • Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met.
  • Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays.
  • Show up on time with a can-do attitude, ready to support team goals and daily operations.
  • Other duties as assigned by management.

Benefits

  • Biweekly pay.
  • 401(k) with employer matching.
  • Limited benefit plans for everyday illnesses and accidents.
  • Accrued sick time.
  • Paid training.
  • Employee assistance program.
  • BDS employee discount program.
  • Referral bonus.
  • Opportunity to work with a growing company that actively rewards and promotes its employees.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Professional, Scientific, and Technical Services

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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