Part-time Membership Ambassador - Processor

The Ronald Reagan Presidential Foundation • Simi Valley, CA

276d • $17

About The Position

The Ronald Reagan Presidential Foundation and Institute (RRPFI) is seeking a part-time Membership Ambassador-Processor, to greet guests visiting the Ronald Reagan Presidential Library and Museum, discuss admissions and membership options, and provide existing members with personalized guidance. The person hired for this position must be enthusiastic as well as detail and customer service oriented.

Requirements

• High school diploma/GED required.
• The successful candidate must be passionate about President Ronald Reagan's legacy and principles.
• Prior retail and customer service experience is desired.
• Must be reliable, punctual, accountable and professional.
• Ability to analyze, evaluate and follow through on membership opportunities.
• Attention to detail is a must.
• Must be courteous, efficient and possess a positive attitude along with excellent interpersonal and listening skills.
• Must have the ability to interact with a diverse patron population.
• Basic math and computer skills in Microsoft Office are required. Knowledge of point-of-sale programs is desired. SalesForce experience is a plus, but training will be provided.
• Proven ability to think strategically and adapt well to change.
• Available to work weekends, evenings, some holidays and special events.
• Available to work 18-28 hours per week.

Nice To Haves

• Knowledge of point-of-sale programs is desired.
• SalesForce experience is a plus, but training will be provided.

Responsibilities

• Working alongside the Visitor Services Associates, assisting guests at the Ronald Reagan Presidential Library and Museum with general ticket purchase requests at check-in.
• Welcoming existing members as they arrive, assisting with membership renewals, upgrades and exhibit tickets, and providing additional personalized assistance or follow-up as needed.
• Processing new and renewed membership in the database, printing, and mailing membership materials to members when necessary.
• Working closely with Membership Ambassador Sales team members to accurately process payments of membership sales, audio tour sales and exhibit tickets.
• Ensuring proper benefits are provided to President's Circle Members when they visit the Library.
• Maintaining accurate database information.
• Assisting in identifying potential major donors; referring prospects to the Development office.
• Meeting or exceeding annual membership and fundraising goals.
• Participating as a member of the Development team in RRPFI fundraising projects and programs.
• Closing out of registers, reconciling receipts and cash, and balancing all transactions entered into databases at end of shifts.
• Other duties as assigned.

Benefits

• Compensated on an hourly basis starting at $17.45 per hour.
• Employees are eligible for overtime.
• Employees are entitled to individual and group commissions based on membership sales.
• Opportunity to participate in a generous retirement program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 51-100 employees