Part Time Member Service Rep (Branch Operations)

Jolt Credit Union•Saginaw, MI

23d•Onsite

About The Position

As a Part-Time Member Service Rep , you'll be the face of Jolt for our members – greeting them with a smile, helping them navigate financial transactions, and recommending products that improve their financial well-being. You'll work between 24-28 hours a week, including some Saturdays from 8:30am-12:30pm. This role is perfect for someone who loves connecting with people and delivering top-notch service in a fast-paced environment.

Requirements

Prior experience in customer service is a must (cash handling, teller, or sales experience a bonus!)
Strong communication skills, both verbal and written
High attention to detail and a knack for accuracy
Confidence, patience, and a positive attitude
Ability to occasionally lift up to 50 lbs and stay on your feet during shifts
A passion for helping others and being part of a team
Energetic
Motivated
Empathetic
Committed to community service

Nice To Haves

cash handling experience
teller experience
sales experience

Responsibilities

Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere"
Credit union product promotion and recommendations
Verifying cash in drawer at beginning and end of day
Processing deposits, loan payments, VISA payments, and other types of payments
Disbursing account withdrawals and cashing checks
Process other teller transactions relative to accounts, credit cards, loans, etc.
Issuing Cashier's checks
Cashing U.S. Savings Bonds
Responding to member inquiries (interest rates, account balances, etc.)
Assisting with balancing branch, vault, ATM, etc.
Protecting the credit union from fraud