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Penn State University Pattee/Paterno Library Common Services Department is currently looking for staff who are available for the remainder of the Spring 2025 Semester through to the Summer and Fall 2025 semesters, with availabilities spanning all hours library operation, including mornings, evenings, and weekends. Hours and schedule for the Fall and Spring semester will vary. The ideal candidate is a warm and outgoing team member with a strong work ethic and a firm commitment to providing the best possible user experience. Excellent communication, interpersonal and active listening skills are preferred, along with the ability to interact effectively and respectfully with internal and external patrons, as well as library colleagues. One of our goals is to assist users in locating information or resources to ensure they successfully fulfill their library needs, whether these involve advanced library research help, access to study spaces, or assistance in locating print and online materials. The scope of responsibilities for part-time staff in our department is quite extensive, and successful candidates will acquire in-depth knowledge about the operation of one of the largest university libraries in the country. We are looking for staff who are willing to learn and seek opportunities to grow and build on their knowledge. Successful employees with an interest in a libraries' career, or who wish simply for greater pay and responsibility, may be promoted to the position of Team Lead. Prior customer service or retail experience is helpful.
