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The City of Lubbock is seeking a dedicated and customer-oriented individual for the position of Part-Time Library Aide at the Mahon Library. This role is essential in maintaining the library's operations and ensuring a positive experience for all patrons. The Library Aide will be responsible for a variety of tasks that promote the effective functioning of the library, including processing returned materials, shelving books, and assisting patrons at the circulation desk. The ideal candidate will demonstrate strong interpersonal skills and a commitment to delivering exemplary customer service, reflecting the values of the City organization and the Municipal Libraries department. In this position, the Library Aide will engage with library patrons, providing assistance and information as needed. Responsibilities include emptying book drops, processing and routing returned books, maintaining the organization of shelves, and performing related duties as required. The role requires a proactive approach to customer service, ensuring that all interactions with the public are positive and informative. The Library Aide will also be expected to promote library services and engage in public relations efforts to enhance the library's visibility and accessibility within the community. Candidates must possess a high school diploma or equivalent, along with knowledge of library organization and procedures, customer service best practices, and familiarity with various library materials. The ability to perform detailed routines with a high degree of accuracy is essential, as is the capacity to use various tools and equipment, including computers and cash registers. Physical requirements for the role include the ability to lift and carry books, climb ladders, and perform tasks that require bending, kneeling, and reaching.
