Part-Time Leasing Consultant - The Social Blue

Trinity Property ConsultantsMurfreesboro, TN
12h$12 - $14

About The Position

As a Leasing Consultant , you will be the face of the community, providing exceptional customer service while driving leasing goals and creating a seamless experience for prospective and current residents. You’ll have the opportunity to grow your career in multifamily property management while helping shape a welcoming, thriving community.

Requirements

  • Customer Focus: Passion for providing a high-quality, personalized experience for residents.
  • Sales Drive: Consistently achieve leasing objectives while upholding the highest standards of professionalism.
  • Organization & Efficiency: Ability to manage multiple tasks, prioritize wisely, and maintain accurate records.
  • Communication: Strong verbal and written communication skills to interact effectively with residents, prospects, and the team.
  • Problem Solving: Able to handle high-stress situations and resolve conflicts constructively.
  • Experience: At least 1 year in a customer service or sales role; multifamily leasing experience preferred.
  • Education: High school diploma or equivalent required; additional education or certifications are a plus (e.g. knowledge of Fair Housing laws and regulations).
  • Tech Proficiency: Intermediate skills in MS Office (Word, Excel, Outlook). Experience with Yardi, Entrata, EliseAI, Celeri and social media is a bonus.
  • Availability & Travel This position will require availability for nights, weekends, and holidays as needed.
  • Active participation in team functions and regional or company activities is expected.
  • Physical Demands This position necessitates regular periods of sitting, standing, walking, as well as use of hands and arms.
  • Occasional climbing may be required.
  • Extended use of computers or telephones is also necessary.
  • The role may require lifting up to 25 pounds independently, and occasionally up to 50 pounds with assistance.
  • The ability to respond promptly to both visual and auditory alarms is essential.
  • Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.

Responsibilities

  • Leasing & Sales Show, lease, and welcome prospective residents to the community.
  • Assist in completing market surveys and execute marketing strategies to maintain strong occupancy.
  • Process rental applications accurately and efficiently.
  • Guide residents through move-in, ensuring a smooth experience.
  • Resident Experience & Service Provide superior customer service, responding promptly and professionally to resident inquiries or concerns.
  • Process maintenance requests and work with the team to ensure timely resolution.
  • Maintain resident files with completeness and accuracy.
  • Operational & Administrative Performance Maintain daily updates of unit availability and community calendars.
  • Perform regular inspections to ensure all units meet Trinity’s move-in ready standards.
  • Support property management with administrative duties, phone support, and other tasks as needed.
  • Conduct move-out inspections and assist with community turnover procedures.
  • Handle resident collections in accordance with Trinity’s standards.
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