Part - Time Leasing Consultant

University PartnersTuscaloosa, AL
3d

About The Position

University Partners is a nationally recognized student housing owner, operator, and developer focused on creating communities where residents feel supported, connected, and at home. Our on-site teams play a critical role in driving strong leasing performance and delivering a positive resident experience. The Part-Time Leasing Consultant (PT LC) serves as the front line of the community, supporting leasing, marketing, and resident services while delivering a positive experience for prospects and residents. This role is responsible for engaging prospective residents, assisting current residents, and supporting leasing and renewal efforts in a fast-paced, customer-focused environment. Leasing Consultants directly impact occupancy performance, resident satisfaction, and the overall success of the community.

Requirements

  • Professional, positive, and customer-focused demeanor
  • Strong communication and interpersonal skills
  • Organized, detail-oriented, and dependable
  • Ability to manage multiple priorities in a fast-paced environment
  • Comfortable working independently and as part of a team
  • Ability to maintain confidentiality and follow established procedures
  • Willingness to work weekends, peak leasing periods, and Turn schedules as needed
  • High School Diploma or GED required
  • Basic proficiency with Microsoft Word and Excel
  • Ability to work in a combination of office and outdoor environments
  • Ability to walk community grounds, stand for extended periods, lift light items, and work in varying weather conditions

Nice To Haves

  • Customer service, sales, or hospitality experience preferred
  • Experience with Entrata or similar property management systems preferred

Responsibilities

  • Provide friendly, professional service to prospective residents, current residents, parents, and visitors
  • Proactively support leasing efforts to achieve and maintain occupancy goals
  • Greet prospects, conduct tours, and clearly explain community features, pricing, and lease terms
  • Follow Fair Housing guidelines in all interactions
  • Assist with application processing, documentation, and lease preparation
  • Maintain accurate prospect, applicant, and resident information in Entrata
  • Support lease renewals and resident follow-up throughout the lease term
  • Assist with daily leasing office operations, including phone, email, and walk-in traffic
  • Perform opening and closing procedures as scheduled
  • Maintain the appearance of the leasing office, model units, and tour path
  • Respond promptly and professionally to calls, emails, and voicemails
  • Complete guest cards and ensure timely follow-up with prospects
  • Assist with marketing inspections, signage checks, and overall community presentation
  • Support outside marketing efforts as directed by the management team
  • Maintain organized and up-to-date lease files and prospect records
  • Stay informed on market conditions, competitor pricing, and leasing trends
  • Assist with audits and ensure data accuracy in Entrata
  • Remain local and available during the summer months following the academic year
  • Support Turn, a high-volume operational period focused on preparing units for incoming residents
  • Assist with move-out and move-in coordination
  • Communicate resident needs or issues during Turn to management and maintenance teams
  • Support roommate matching processes and resident communication as needed
  • Help ensure units, keys, access items, and resident information are prepared for move-in
  • Support organized, high-volume move-in days as scheduled

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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