Part - Time Leasing Consultant

University Partners • Clemson, SC

98d

About The Position

Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.

Requirements

• Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
• Excellent customer service, sales, and negotiation skills.
• Good communication and listening skills.
• Able to speak effectively before groups of customers or employees of organization.
• Able to read and understand lease documents.
• Organized and detail oriented.
• Patient, even-tempered and works well under pressure.
• Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
• Able to write routine reports and correspondence.
• Able to add, subtract, multiply, and divide in all units of measure.
• Effective time management skills.
• Able to maintain confidentiality.
• Able to follow directions from a supervisor.
• Able to understand and follow posted work rules and procedures.
• Able to accept constructive criticism.
• Able to work weekends or overtime as job requires.

Nice To Haves

• Bachelor’s Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Knowledgeable in Microsoft Word and Excel.
• Knowledge in Entrata preferred.

Responsibilities

• Provide excellent service to all residents, prospects, and visitors to the community.
• Effectively lease apartments in accordance with occupancy goals.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
• Conduct the application review for each lease including credit and income verifications and background checks.
• Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move-in, including a final inspection.
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
• Complete all tasks necessary to successfully operate the leasing office.
• Perform daily marketing inspections, including the check of the model, the condition of the leasing path, and amenities areas.
• Answer all phone calls, emails, and voicemails that come in throughout the day.
• Inspect signage, bootlegs, banners, balloons, and brochures.
• Vacuum and clean clubroom as needed.
• Prepare cookies or restock candy, beverages, and coffee each morning.
• Greet prospects and show apartments and coordinate the leasing process.
• Maintain Guest Cards and leasing notebook.
• Enter prospect information into Entrata as directed by Assistant Community Manager.
• Ensure completed lease files are forwarded to Assistant Community Manager for review and approval.
• Enter work orders into Entrata and provide follow-up calls if work cannot be completed within 24 hours.
• Complete renewal effort tasks as necessary.
• Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
• Complete audits of lease files and Entrata data as instructed.
• Stay up to date with competitor rental rates, features, and specials.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees