Part-Time Learning Support Specialist

Southern New Hampshire University

87d • $16 - $27

About The Position

The Part-Time Learning Support Specialist facilitates student learning by supporting academic content and by promoting and modeling the use of appropriate study and learning skills. The Learning Support Specialist integrates effective learning strategies into their facilitation, encouraging independent and successful learners. The Learning Support Specialist supports students through a variety of modalities including 1:1 and 1:many live sessions, and the building of asynchronous learning resources, such as skills videos. This is a part-time (18 hours per week), remote position. You will report to an Academic Support Manager.

Requirements

• Bachelor's degree
• 2+ years' experience facilitating adult learning experiences 1:1 or in groups
• Current expertise in a high-need content area such as math and statistics, IT and coding, and MBA
• Experience with Learning Management System (Brightspace, Canvas, Moodle, Blackboard, etc.)
• Quiet work environment with reliable internet access
• Excellent oral and written communication skills
• Comfort level with learning new online systems and technologies
• Night and weekend availability based on business needs

Responsibilities

• Maintain an assigned weekly appointment schedule year-round
• Build, revise, and facilitate group video conferencing sessions to support learning and skill building in high-need content areas at the undergraduate and graduate levels
• Build resources for SNHU's Academic Resource Center based on student demand in a skill area, using accessibility and SNHU brand awareness; act as Subject Matter Expert in creation of videos, static handouts, workshops, online interactives in collaboration with UX and Asset management team members
• Develop and apply understanding of university supports and resources; exhibit institutional awareness to every student
• Engage in prescheduled 1:1 video and conferences, as needed, with undergraduate and graduate students to support the growth of transferable academic and content-related skills and foster student success
• Positively impact retention and success of online students by providing exceptional student support and fostering engaging learning experiences
• Maintain confidentiality of all student records and information shared
• Conduct your work shifts in a dedicated, quiet environment with reliable internet access
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Education Level: Bachelor's degree