Part-Time IT Help Center Support Technician
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
As a part-time Help Center Support Specialist, you'll be the friendly and knowledgeable face of the IT Help Center. You'll work in person with students, faculty, and staff, assisting with technical support needs ranging from password resets to device troubleshooting and preparing loaner equipment. You'll also support back-of-house operations, including imaging and configuring Macs and PCs, running diagnostics, and helping manage service center inventory. This role requires a strong commitment to always maintaining customer privacy and data security, in line with company policies and compliance standards. This role is ideal for someone who enjoys face-to-face support, is naturally curious, and thrives on solving problems with patience and professionalism. This is a non-benefited position dependent on available funding and performance, not to exceed 1,000 hours in a calendar year.
