Part-Time Instructional Assistant I, Learning Resources

Miami Dade College • Miami, FL

82d • $13 - $14

About The Position

The Part-Time Instructional Assistant I supports the Learning Resources department and provides instructional support to users. This role involves enforcing, maintaining, and explaining MDC and Learning Resources policies and procedures to users, as well as assisting them in navigating the Learning Resources website, databases, and using basic research tools. The assistant will work at the service desk, circulating materials and answering questions both face-to-face and remotely through various communication channels. Additionally, the position includes assisting with various Learning Resources service functions such as interlibrary loan, circulation, serials, and tutoring. The assistant will collaborate with faculty to maintain special collections and assist with student informational workshops and other educational activities. Routine maintenance, troubleshooting, and preparation of physical space, as well as gathering data for statistical reports, are also part of the responsibilities. The role requires creating and maintaining schedules for student assistants and part-time staff, assisting with payroll, and performing other duties as assigned.

Requirements

• One year of college (30 credits) from a regionally accredited institution and one year of work experience in a related field, i.e., computer lab setting, library, or media services network; or equivalent combination of education and experience
• All degrees must be from a regionally accredited institution
• Knowledge of Microsoft Office, departmental software applications and basic research methodology
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Proficient verbal and written communication skills
• Ability to write routine reports and correspondence
• Ability to read and interpret documents and procedure manuals
• Ability to perform standard equipment set-ups
• Ability to multi-task and prioritize
• Advanced ability to follow oral and written instructions
• Ability to maintain effective interpersonal relations with students, faculty and administration
• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff

Responsibilities

• Enforces, maintains and explains MDC and Learning Resources policies and procedures to users
• Explains to users how to navigate the Learning Resources website, databases, and use basic research tools
• Assists users at the service desk by circulating materials and answering questions both face-to-face and remotely (social media, chat, email)
• Assists with a Learning Resources service function; such as, interlibrary loan, circulation, serials, and tutoring
• Assists faculty and students with the basic use of the facility including hardware and software
• Collaborates with faculty to maintain special collections or items for students; such as, reserves, circulation, room reservations, instructional appointments and anatomy models
• Assists with student informational workshops and other educational activities for Learning Resources
• Conducts routine maintenance, troubleshooting and the preparation of physical space including hardware and software
• Assists in gathering data for statistical reports
• Creates and maintains a schedule for student assistants and part-time staff
• Assists with payroll for student assistants and part-time staff
• Performs other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed