Four Seasons Hotels and Resorts-posted 9 months ago
Part-time
Philadelphia, PA
Accommodation

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

  • Transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.
  • Greet guests and be able to provide thorough description of food and beverage items.
  • Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal.
  • Properly and accurately close guest checks securing room number and signature; properly settle voice checks or complimentary meals.
  • Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
  • Food & Beverage knowledge
  • Multi-tasking and organizational skills
  • Attention to detail
  • Solid communication and leadership
  • Strong interpersonal and team player skills
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary and discounted stays at Four Seasons hotels & resorts around the world
  • Paid time off
  • Family planning assistance including up to 8 weeks of paid New Parent Leave
  • Life insurance
  • Pet insurance
  • Preferred rates for fitness club memberships
  • A robust offering of learning & development programs
  • Educational assistance
  • Transfer and/or promotion opportunities within Four Seasons Hotels & Resorts
  • Employee pulse surveys that enable you to provide valuable feedback to help shape a work environment you deserve
  • A variety of medical, dental and vision care plans to suit your needs and those of your family
  • 401(k) Retirement Plan with matched contributions
  • Daily complementary meals and snacks
  • Daily discounted parking
  • Cell phone provider discounts with various carriers
  • Complimentary dry cleaning of uniforms
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