In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.
Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods
Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
Complete and maintain required training for chemical, equipment, and maintenance
Routinely complete basic equipment maintenance following company guidelines
Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
Engage customers by greeting them and offering assistance with products and services
Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
Exercise good judgment and discernment when making decisions; take appropriate partners as needed
Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Meet or exceed individual goals (e.g., productivity, credit, loyalty)
Accomplish multiple tasks within established timeframes
Follow company policies, procedures, standards and guidelines
Maintain adherence to company safety policies for the safety of all associates and customers
Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
Perform other responsibilities as assigned
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 18 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Client facing retail or service industry experience
WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners)
INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
LIFE EVENTS (Legal and adoption assistance benefits)