Part Time Greeter / Donation Door Attendant

Poverello CenterWilton Manors, FL
1d

About The Position

PART TIME POSITION Job Description: Greeter/Donation Attendant Department: Thrift Store Supervisor: Store Manager SUMMARY: The Greeter/Donation Attendant for the thrift store is responsible for provide that welcoming first impression for customers, ensuring that the area around the door stays presentable; provide superior service to customers visiting the store. also, is responsible for watching the door and acting as monitors against theft. She/he may clean up any clutter around the door or organizing shopping baskets/carts. A successful Greater will be self-motivated, attentive, safe, and punctual while upholding policies and safety standards specially during the COVID-19 pandemic

Responsibilities

  • Welcome all the donors/customers/employees/volunteers equally and treat everyone with respect.
  • Welcoming the clients with a pleasant smile.
  • Make sure all staff and visitors wear mask or facial covering which cover mouth and nose upon entering at the store.
  • Monitor clients keep social distance (6 feet apart) while waiting for check out at the register.
  • Disinfecting doors, shopping carts and baskets anytime clients use them or leave the store.
  • Helping direct costumer to respective departments/sections.
  • Manage time well and maintain a positive working relationship with donors.
  • Acknowledge donor immediately (“FIVE STARS CUSTOMER SERVICES”) as they approach the donation door.
  • Handle the customer and their donations in a friendly, respectful manner by providing excellent customer service and a sense of urgency.
  • Informs supervisor of problems and suggestions to improve process.
  • Follow established safety standards.
  • Maintain a hazard free work area, immediately act with unsafe material or potentially hazardous substances.
  • Inform to the Store Manager immediately of any situation beyond his/her ability or authority.
  • Provide daily maintenance of the donation door area.
  • Should be familiar to explain about the promotional offer at the retail store in which he is employed.
  • Provide daily maintenance of the entrance and general store area.
  • Makes sure all trash containers are empty at the end of each day (discard the cardboard/garbage).
  • Directs oversight of opening and closing procedures by delegated staff.
  • Other duties may be assigned.
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