Part-Time Gate Attendant

ASM Global•Houston, TX

2d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Part-Time Gate Attendants at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking unique Part-Time Gate Attendants to join our Outside Operations team. Under direct supervision, the Gate Attendant directs guests where to park in relation to events on NRG Park property as well as assist with credit card transactions or passes. Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to. Essential Duties and Responsibilities Include the following: Must be customer friendly, self-motivated, and enjoy working around people in a fast-paced environment. Effectively communicate with guests, clients, vendors, and other personnel via verbal and nonverbal forms of communication. Must have the ability to handle credit card transactions accurately and quickly. Be comfortable handling and being responsible for ticket/roll stock. Follow all instructions as issued by his/her superior. Have a reliable form of transportation and communication. Must comply with all Legends Global policies and procedures including the Business Conduct Policy and Code of Ethics. Dress in department specified uniform according to the Legends Global Parking Policy. Attend all meetings and training courses as required. May perform other duties as assigned. Supervisory Responsibilities Not applicable. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. Follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility. Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines. Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. Organize and prioritize work from event overviews and task lists meeting deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. Follow oral and written instructions and communicate effectively with others in both oral and written form. Work independently, exercising judgement and initiative. Maintain a client service-oriented attitude. Position is routinely required to work outdoors and is exposed to year-round weather elements (heat, rain, cold, etc.) Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends, and holidays.

Requirements

Must be customer friendly, self-motivated, and enjoy working around people in a fast-paced environment
Must have the ability to handle credit card transactions accurately and quickly
Be comfortable handling and being responsible for ticket/roll stock
Have a reliable form of transportation and communication
Must comply with all Legends Global policies and procedures including the Business Conduct Policy and Code of Ethics
Dress in department specified uniform according to the Legends Global Parking Policy
Attend all meetings and training courses as required
Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility
Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
Organize and prioritize work from event overviews and task lists meeting deadlines
Work effectively under pressure and/or stringent schedule and produce accurate results
Follow oral and written instructions and communicate effectively with others in both oral and written form
Work independently, exercising judgement and initiative
Maintain a client service-oriented attitude
Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends, and holidays
Honesty, accountability, confidentiality, and ethical conduct are required at all times while on NRG Park premises
Must be able to operate and read a hand-held scanning device during events
Work in a fast-paced environment
Remain flexible and adjust to situations as they occur

Nice To Haves

Credit card transaction experience in a fast-paced environment is preferred

Responsibilities

Directs guests where to park in relation to events on NRG Park property
Assist with credit card transactions or passes
Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to
Effectively communicate with guests, clients, vendors, and other personnel via verbal and nonverbal forms of communication
Handle credit card transactions accurately and quickly
Handling and being responsible for ticket/roll stock
Follow all instructions as issued by his/her superior
Comply with all Legends Global policies and procedures including the Business Conduct Policy and Code of Ethics
Dress in department specified uniform according to the Legends Global Parking Policy
Attend all meetings and training courses as required
Perform other duties as assigned