About The Position

In this role, you will be responsible for picking, staging, inspecting, and fulfilling customer orders accurately and on time. You will maintain clean, organized, and safe staging areas while delivering excellent service by selecting high-quality items, validating orders, and assisting customers with their inquiries. Operating and maintaining certification for powered equipment such as Forklifts, Order Pickers, and Narrow Aisle Reach Trucks is essential, along with adhering to all safety requirements. You will support inventory accuracy by utilizing the Orders App, ensuring compliance with SIMS, and collaborating with leadership to address any short picks. Additionally, you will complete various administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management, while promptly reporting any safety or theft concerns. Achieving daily responsibilities with a customer-first mindset and demonstrating strong communication and teamwork skills are crucial. You may also be assigned other duties to support the business needs.

Requirements

  • Ability to operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.).
  • Ability to walk and stand continuously throughout all areas of a store (15k+ steps daily).
  • Experience using technology such as a smartphone and other general computer equipment.
  • Strong attention to detail and accuracy in order fulfillment.
  • Customer-first mindset with strong communication and teamwork skills.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Commitment to safety standards and compliance requirements.
  • Forklift Certification Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Nice To Haves

  • High school diploma or GED.
  • Previous retail, warehouse, or fulfillment experience.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Maintain clean, organized, and safe staging areas.
  • Deliver excellent service by choosing high quality items and validating orders.
  • Answer customer questions and connect them with the right associates when needed.
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck).
  • Support inventory accuracy using the Orders App and maintain SIMS compliance.
  • Partner with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups.
  • Report safety or theft concerns promptly.
  • Achieve daily job responsibilities with a customer-first mindset.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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