Part-Time Front Office Coordinator

Staffing Proxy•Kewanee, IL

About The Position

Killean Audiology & Hearing Aid Centers has over 40 years of experience serving patients across the Quad Cities area. They have an opening for a Part-Time Front Office Coordinator in their Kewanee, IL location. This role is scheduled Tuesday, Wednesday, and Thursday from 8:45 AM – 4:45 PM. The Front Office Coordinator makes a tremendous difference and lasting impact on each patient's life and plays a meaningful role in the practice, making the position highly rewarding with growth potential. The ideal candidate is adaptable, holds exceptional interpersonal and organizational skills, and exhibits genuine care for patients of all ages.

Requirements

1-2 years of customer service experience in the retail industry is preferred
Experience in front-office administrative services is a plus
Proficient in Microsoft Office, Word, Excel, and Outlook
Exceptional time management, organizational skills, and ability to multitask
Proactive and organized with the ability to multitask

Responsibilities

Answering and making phone calls and responding to emails.
Ensuring patients receive exceptional customer service.
Professional phone etiquette
Contacting patients, scheduling appointments, and reminding them of upcoming appointments.
Assisting patients with intake form completion, verifying documents, casing histories, and medical records.