Part Time Floating Assistant Manager - Storage Property

Absolute Storage Management • Hendersonville, TN

69d

About The Position

The Floating Assistant Manager, also known as the Client Happiness Hero & Master of Multitasking, will work across multiple locations including New Shackle Self Storage, Abbott Self Storage Trinity, and Abbott Self Storage West. This role requires 20-24 hours per week and is focused on providing exceptional customer service and support in the rental process. The ideal candidate will thrive in a dynamic environment, managing various tasks simultaneously while maintaining a high sense of urgency and empathy towards customers.

Requirements

• High school diploma/GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.
• At least one year of property management experience preferred.

Nice To Haves

• A background screening will be conducted at the time of hire.
• For positions that involve driving, a valid driver's license and reliable transportation are required.

Responsibilities

• Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance, and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolve issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitor rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits, and completing auctions according to policy and laws.

Benefits

• Performance-based bonuses and incentives.
• Regular team recognition events and awards.
• Opportunities for growth and recognition.

What This Job Offers

• Job Type: Part-time
• Industry: Real Estate
• Education Level: High school or GED