Part Time Flexible Customer Service Associate

Hertz • Jackson, MS

76d • $15

About The Position

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.

Requirements

• Strong oral and written communication skills
• Ability to take ownership, accountability, and initiative
• Must possess auditory, speaking, and communication capabilities necessary for the role
• Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine
• Ability to perform physical tasks such as sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.

Responsibilities

• Consult with customers on their rental needs
• Maximize revenue opportunities by offering products and services
• Overcome customer objections
• Provide world-class customer service and sales support
• Shuttle customers as needed
• Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids.

Benefits

• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts – Theme Park Tickets, Gym Discounts & more

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees