About The Position

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.

Requirements

  • Must be at least 20 years old
  • Must have a valid driver license
  • Strong oral and written communication skills
  • Ability to demonstrate ownership, accountability, and initiative
  • Possess auditory, speaking, and communication capabilities necessary for the role
  • Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine

Responsibilities

  • Consult with customers on their rental needs
  • Maximize revenue opportunities by offering products and services
  • Overcome customer objections
  • Provide world-class customer service and sales support
  • Shuttle customers as needed
  • Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids

Benefits

  • Up to 40% off the base rate of any standard Hertz rental

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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