Daniels Health-posted 3 months ago
$23 - $25/Yr
Part-time
South Bend, IN
501-1,000 employees
Waste Management and Remediation Services

Daniels Health is searching for a customer service oriented individual to join us as a Part Time Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.

  • Working clinical staff to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
  • Inspection and servicing of all Daniels' products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
  • Maintaining adequate inventory levels of container stock at a location and department level
  • Clear communications and strong relationship management with hospital staff and Daniels staff
  • Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
  • Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
  • Ensuring staging area is neat and orderly after entering and before leaving the facility
  • Standing and walking for a significant part of the day
  • Lifting containers weighing up to 50 lbs
  • Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs
  • Someone with a can-do attitude who is committed to efficient, timely scheduling
  • Previous experience in a labor-intensive job
  • Job stability - as an essential service to healthcare we are non-seasonal and recession proof
  • Flexible hours: Monday & Thursday, 8am-4pm at Memorial South Bend and Wednesday 8am-4pm at Elkhart General
  • Competitive salary - This position is offering a rate of $23.00 per hour
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