Part Time Field Collections Representative- Savannah, GA

Kemper • Savannah, GA

73d • $18

About The Position

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. This is a part-time position earning $18.00 per hour.

Requirements

• Customer service experience
• The ability to visit customers in-person at their homes
• Must be at least 18 years of age
• Valid driver's license with required 100/300 auto insurance
• Dependable vehicle as daily travel is required
• Ability to meet the requirements of a background check, motor vehicle report check and drug test
• Excellent communication skills - both in person, via telephone and in writing
• Ability to build and maintain customer relationships
• Exceptional customer service skills
• Resourcefulness in answering questions or solving any issues for the customer
• Consistent follow up on any open issues related to customers
• Takes initiative and is self-driven to succeed

Responsibilities

• Collection of monthly premiums from policyholders in one or more assigned agencies
• Answering questions or referring customers to proper department to resolve any issues
• Follow-up on customer inquiries or concerns to ensure completion
• Follow up on any outstanding balances to avoid policy lapses
• Use of technology to process premium payments
• Administrative responsibilities in updating and maintaining customer and payment information

What This Job Offers

• Job Type: Part-time
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees