Part Time Federal Work Study Volunteer Coordinator - Off Site The Park

Central Piedmont Community College•Charlotte, NC

44d

About The Position

The Volunteer Coordinator will manage, grow, and support The Park CDC's volunteer program. This individual will play a key role in recruiting, training, and retaining volunteers to support the organization's affordable housing, health, and economic advancement initiatives. The ideal candidate is highly organized, personable, and passionate about community service and collaboration.

Requirements

Eligibility for Federal Work-Study Program and financial need
Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
Satisfactory academic standing by maintaining a 2.0 GPA or higher
Satisfactory telephone and customer service skills
Good reading, writing and communication skills
Ability to follow oral and written instructions
Ability to maintain confidential information
Ability to operate office equipment and utilizes office computer systems
Ability to work both independently and with others
Ability to work with individuals with diverse backgrounds
Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public

Responsibilities

Develop and implement volunteer recruitment strategies.
Build relationships with local corporate, academic, faith-based groups, etc. and to support volunteer needs.
Plan and execute volunteer information sessions, orientations, and recognition events.
Maintain regular communication with volunteers through website, newsletters, social media, and direct outreach.
Support staff in identifying volunteer needs across programs and special events.
Match volunteers with opportunities that align with their skills, interests, and availability.
Coordinate volunteer group projects, including managing schedules, logistics, project materials, safety procedures, and required forms.
Track volunteer hours and impact using appropriate databases or CRM systems.
Develop and deliver volunteer training materials to ensure consistency and quality of onboarding and training experience.
Supervise volunteers onsite and provide support to ensure a positive and productive experience.
Serve as a liaison between volunteers and staff, addressing questions, feedback, and challenges promptly.
Evaluate volunteer program performance through surveys and metrics, providing regular reports to leadership.
Continuously improve volunteer processes based on data, feedback, and best practices.
Create and manage volunteer appreciation initiatives, including events, social certificates, spotlights, and networking opportunities.