Part-Time: F&B Host/ess

Sand & SeaSanta Monica, CA
91d

About The Position

The Food & Beverage Host/Hostess will greet and welcome hotel guests and ensure servers are aware of guests seated in their section. Responsibilities include setting up the coffee bar in the lobby by 6:00 AM, properly restocking it with freshly brewed coffee urns, coffee cups, lids, sugar, milk, stirrers, and cream. The host/hostess will clean all menus and set them out on the bar, ensure all chairs and tables are clean and properly set up, and welcome guests with proper salutation, inquiring about their room number and last name before walking them to their table. They will inform guests that their server will assist them shortly, assist servers in refilling coffee and water on tables during free time, and manage the waiting list if no seating is available. The host/hostess must maintain the coffee bar area clean and properly stocked until 10:00 AM, be knowledgeable about food & beverage offerings and hotel amenities, and properly close down the coffee bar at the end of the shift, leaving the area clean and organized.

Requirements

  • Previous experience in a customer service position.
  • Prior hospitality experience is a plus.

Responsibilities

  • Set up the coffee bar in the lobby by 6:00 AM.
  • Restock coffee bar with freshly brewed coffee urns, cups, lids, sugar, milk, stirrers, and cream.
  • Clean all menus and set them out on the bar.
  • Ensure all chairs and tables are clean and properly set up.
  • Welcome guests with proper salutation and inquire about their room number and last name.
  • Walk guests to their table and inform them their server will assist them shortly.
  • Assist servers in refilling coffee and water on tables during free time.
  • Manage the waiting list if no seating is available and have guests wait in the lobby.
  • Maintain the coffee bar area clean and properly stocked until 10:00 AM.
  • Be knowledgeable about food & beverage offerings and hotel amenities.
  • Properly close down the coffee bar at the end of the shift, leaving the area clean and organized.
  • Perform additional duties as requested by the supervisor.

Benefits

  • Medical, Dental and Vision Insurance to all eligible employees.
  • Company-paid life insurance of $25,000 to all eligible employees.
  • Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution).
  • Seven paid holidays.
  • Sick pay when eligible.
  • Company-paid parking.
  • Employee Assistance Program (EAP).
  • Employee Recognition Programs.
  • Employee Referral Incentive Program.
  • Transportation allowance.
  • Dry cleaning services (up to 10 pieces of work clothes per week).
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