Part Time Event Valet Manager, $35.50/hr + Cash Tips (Bay Area, CA)

ALL ABOUT PARKING INC • San Mateo, CA

98d • $35 - $35

About The Position

All About Parking Inc. is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. The Field Supervisor is responsible for supervising Leads, Attendants & Customer Service Representatives to ensure all Company policies, procedures and performance metrics are correctly and consistently executed. The Field Supervisor is also responsible for reinforcing the Company’s core values in daily operations.

Requirements

• Must meet or exceed all qualifications specified under 'General Field Employee Qualifications'
• Strong customer service skills
• Strong organizational skills and ability to prioritize
• Self-motivated and able to work without constant direct supervision
• Excellent verbal/written communications skills and English language fluency
• Must be able to work effectively on a team and individually
• Must be able to have a flexible schedule regarding location and time of work
• Ability to juggle multiple tasks and adjust to changing schedules and priorities in a fast-paced environment
• Possess basic mathematical skills including the ability to add, subtract, multiply and divide
• Must be punctual and maintain a good attendance record
• Must be at least 19 years of age
• High school diploma or equivalent preferred
• Must have at least 3 years of driving experience
• Must possess a valid driver’s license with no accidents or two-point driving infractions in the last 5 years
• Must have a cell phone, an email account, and a reliable means of transportation to work

Nice To Haves

• Prior customer service/public-relations experience or equivalent combination of education and experience preferred

Responsibilities

• Enforce Company Policies to ensure the highest standards of customer service are being delivered at all times
• Execute all procedures, such as daily/weekly checklists, equipment requests, key audits, PAFs, parking/ticketing/greeting process, clock in/out, badging, Paycom acknowledgements, assisting with account budgets, etc.
• Create, communicate and monitor employee schedules using Paycom
• Teach team to use the AAP Portal as a tool for references and direction
• Schedule and lead weekly staff meetings with team
• Monitor employees while on duty and maintain a log of their performances in the field
• Develop your talented team members for potential promotions
• Attend weekly meetings with Operations Manager to review accounts and compliance
• Process daily, weekly, and monthly reports for Operations Manager
• Utilize progressive disciplinary actions when necessary for review and approval by Operations Manager
• Coordinate all dispatch, valet, and driver activities to ensure the proper flow of traffic and personnel
• Provide hands-on assistance as needed to ensure compliance with customer service standards
• Address and resolve customer issues according to Company standards
• Demonstrate exceptional leadership by modeling Corporate Values and standards of professionalism
• Foster a positive team culture and motivate staff to perform their best
• Conduct general field operations functions as needed

Benefits

• Part Time position
• Hourly salary of $35.50

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees