Part-Time Dispatcher

Miami Dade College • Miami, FL

81d • $13

About The Position

The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department.

Requirements

• High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Ability to work in a critical and high volume office environment
• Possess command of proper telephone etiquette and general office procedures
• Ability to apply campus security rules and regulations
• Ability to safely operate College motorized vehicle
• Ability to successfully complete a basic security training course and provide certificate of completion
• Ability to display poise, tact, patience and courtesy
• Ability to have a basic understanding of computers and database collection
• Ability to work a flexible schedule to include evening and weekend assignments and any emergencies
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

Responsibilities

• Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests
• Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems
• Maintains a detailed daily incident report log
• Logs in and out items that have been turned in to Lost and Found
• Issues parking gate cards and faculty/staff parking decals
• Receives and distributes College keys to facilities and offices on campus
• Receives and disburses petty cash
• Performs other duties as assigned

What This Job Offers

• Job Type: Part-time
• Industry: Educational Services
• Education Level: High school or GED