Part-Time Customer Service Tax Representative

Complete Staffing • Orange, TX

14d

About The Position

We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles.

Requirements

• High school diploma or equivalent
• Prior experience in customer service, preferably in a financial or tax setting.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office
• Basic understanding of tax principles and regulations.
• Must provide 3 Professional References immediately after completion of initial phone interview.
• All applications must have a complete current resume attached, and be a Texas or Louisiana resident in order to be considered for the position.
• Valid Driver's License and Social Security Card
• Your resume MUST DETAIL your experience, in order to be considered

Responsibilities

• Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner.
• Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience.
• Assist clients with the completion and submission of tax-related documents.
• Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients.
• Keep detailed and accurate records of client interactions and transactions.
• Collaborate with the tax team to address and resolve complex client issues.
• Manage multiple inquiries simultaneously while maintaining a high level of attention to detail.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED