Part Time - Customer Service Specialist Intermediate

OneMain Financial • Evansville, IN

283d

About The Position

As a Customer Service Specialist, you will join a team that is quality driven. Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality. The successful candidate will respond to a variety of telephone inquiries on a variety of issues using exceptional customer service on a daily basis.

Requirements

• High School Diploma or equivalent
• 2+ years work experience
• Must possess good verbal and written communication skills
• Good listening skills and high degree of accuracy required
• Self-starter, requiring little or minimal supervision
• Must be able to handle multi-faceted tasks
• Ability to resolve difficult or pressure situations with minimal supervision

Nice To Haves

• Customer service experience
• Contact center experience preferred

Responsibilities

• Processing calls from internal and external customers
• Maintaining accounts and updating information in various databases
• Providing an explanation of programs, benefits, and policies
• Tracking the reason for each call to ensure successful resolution

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: High school or GED