Part-Time Concierge - Spoke

GreystarChicago, IL
275d

About The Position

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. The Part-Time Concierge will organize, coordinate, and implement various resident services and programs and act as an information source for residents related to local market resources.

Responsibilities

  • Greets prospects and residents as they enter the office/leasing area, ensuring their comfort while they wait.
  • Answers phone calls, routes calls to appropriate team members, and assists with completed service request call backs as necessary.
  • Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival.
  • Manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
  • Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
  • Manages all package deliveries by documenting arrival information and notifying residents within 24 hours.
  • Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
  • Assists the community team with scheduling, planning, and organizing resident activities and programs.
  • Keeps detailed information on local area restaurants, shops, delivery places, and maintains relationships with concierge vendors.

Benefits

  • 401(k) with Company Match (eligibility required)
  • Employee Assistance Program
  • Paid sick time
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