Part - Time Computer Lab Assistant/Tech, OTS - FY 2026

Nevada System of Higher Education • Las Vegas, NV

119d • $12

About The Position

The primary role of the Part-Time Assistant/Tech in the Office of Technology Services (OTS) department is to provide direct support to students in the computer lab, ensuring a welcoming and productive environment for learning and technology use. Responsibilities include assisting with basic troubleshooting, guiding students through software and system usage, and maintaining lab organization and readiness. Candidates who demonstrate exceptional work ethic, strong IT knowledge, and technical skills may also be invited to contribute to the broader efforts of the department. These contributions could include supporting front and backend systems, participating in technical projects, and assisting with departmental initiatives that enhance digital services across campus. This paid part-time position reports directly to the manager and/or full-time technicians as directed. On-site training in all processes and tools will be provided. The individual must understand and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at prioritizing and handling multiple tasks.

Requirements

• Must be dependable, punctual, self-motivated, and able to work with minimal supervision.
• Good customer service skills (in-person or remotely).
• Knowledge of computers, office applications, and Internet skills.
• Proficient in Office apps (Word, Excel, Outlook, etc.) and excellent writing skills.
• Familiar with calendar scheduling, Internet searching and document editing/creation.
• Able to physically transport and maintain equipment including under desks.
• Able to lift and transport 25-50+ lbs. repeatedly throughout the day.
• Maintain academic standing to maintain employment where applicable.
• Successfully completed IS101 with a grade of C or better.

Nice To Haves

• MTA, CompTIA (A+, Network+, Cloud+, Security+), ACMT, HDI, etc.
• Pursuing an IT-related vocation.
• Letter of reference from faculty.

Responsibilities

• Assist in the computer lab front desk with computer station and/or printer issues or questions.
• Troubleshoot basic hardware, software, and network connectivity problems on campus.
• Configure equipment, inventory assets and peripherals, and maintain basic record-keeping of job activities.
• Maintain organization and cleanliness of the labs, office and workbenches.
• Setup and image devices for bench stock and/or support engineers.
• Assist the engineers in transporting, installing, securing and cable managing devices at all classrooms, labs, and/or staff offices.
• Assist with asset handling for surplus, salvage, moves, etc. under the supervision of the OTS staff as needed.
• Assist support engineers with customer facing situations, troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments.
• Answer questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.

Benefits

• $12.00 Per Hour

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed