Part Time Community Outreach Specialist (Manhattanville/Resource Center)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

94d • $20 - $24

About The Position

The Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. The Manhattanville Resource Center is a social service hub located in West Harlem in the MNVL NYCHA development, and which exclusively serves its residents. The MNVL Resource Center helps low-income individuals and families access and receive entitlements, benefits and resources. The MNVL Resource Center also offers an array of services including but not limited to, benefits screening, financial counseling, legal consultation and referrals to support services in the community and citywide.

Requirements

• High school diploma and 1-2 years’ experience working with diverse and underserved populations.
• Bilingual English/Spanish highly preferred.
• Experience working with low-income populations.
• Knowledge of government benefits.
• Ability to multi-task and work in a fast-paced environment.
• Strong Communication skills.
• Team player.
• Proficient in Microsoft Office programs, especially Outlook, Word, Excel.
• Able to use or learn electronic databases such as Single Stop.

Responsibilities

• Promote the MNVL Resource Center services among residents.
• Refer residents in need to the Program Coordinator and Case Managers.
• Report metrics on all services provided to the residents.
• Track and provide outcomes.
• Meet with Tenant Association members/resident leaders.
• Work on marketing and outreach efforts to successfully engage residents.
• Coordinate activities, workshops, fairs, focus groups etc. as per tenants’ interests.
• Organize and manage on- and off-site activities, and workshops for residents, including scheduling, securing resources (space, food, etc.), and ensuring smooth execution.
• Support community-based initiatives and represent the MNVL Resource Center at tabling events, Community Board meetings, activities hosted by elected officials, and local CBO events.
• Contribute to special projects when needed.
• Collaborate with Program Coordinator and Case Managers to ensure cohesive program delivery and effective residents support.
• Attend staff meetings, community meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement.
• Work as a member of an active team and respond flexibly to a fluid and evolving program environment.

Benefits

• Medical/Dental/Vision
• Life Insurance
• Commuter benefits
• Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Closures
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees