Part Time Community Assistant

$29,120 - $29,120/Yr

Asset Living - Daytona Beach, FL

posted 30 days ago

Part-time - Entry Level
Daytona Beach, FL
Real Estate

About the position

The Community Assistant plays a vital role in leasing, marketing, and maintaining positive resident relations at a property managed by Asset Living. This part-time position requires regular onsite attendance and involves various responsibilities aimed at enhancing resident satisfaction and achieving leasing goals.

Responsibilities

  • Show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
  • Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
  • Complete all leasing paperwork needed prior to move-in.
  • Assist with lease audits, walking units, and turn process.
  • Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
  • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
  • Perform various administrative tasks as needed.
  • Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
  • Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
  • Contribute to the general upkeep and cleaning of office, common areas, and model.
  • Assist in implementing annual marketing plan outreach.
  • Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans.
  • Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
  • Manage excellent customer service and monitor service request turnaround and responsiveness.
  • Project a favorable image of the community to achieve property objectives and public recognition.
  • Ensure consistency in dealing with residents on all matters.
  • Enforce policies of the community that immediate supervisor delegates.

Requirements

  • High School Diploma or Equivalent
  • Ability to understand and perform all on-site software functions; basic computer skills required.
  • Basic knowledge of Fair Housing Laws and OSHA requirements.
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