Part Time Clerk

GCA Services Group • Glendale, AZ

253d

About The Position

The Part Time Clerk receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided.

Nice To Haves

• One (1) year of prior multi-line reception experience or dispatching experience preferred.

Responsibilities

• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.
• Ensure timely and efficient movement of resources according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Receive or prepare work orders and work schedules.
• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information.
• Recognize and mitigate a variety of issues encountered within the department and other work environments.
• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources.
• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency.
• Compile statistics and reports on work progress.
• Monitor daily services and provide updates and reports.
• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

What This Job Offers

• Job Type: Part-time
• Industry: Administrative and Support Services
• Education Level: No Education Listed