Part Time Cashier, West Elm Chicago

Williams-Sonoma • Chicago, IL

395d

About The Position

The Sales Associate at Williams-Sonoma, Inc. plays a crucial role in enhancing the customer experience by providing personalized service and maintaining a lively store atmosphere. This position involves engaging with customers, managing transactions, and ensuring that all aspects of the sales process meet the company's high standards of quality and service. The Sales Associate is expected to foster relationships with customers, promote products, and contribute to a positive team environment.

Requirements

• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Nice To Haves

• Love to close a sale & can articulate a proven ability to exceed goals
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer
• Know what questions to ask your customers in order to understand their personal style & needs
• Succeed in a team environment, while able to work independently & manage your own

Responsibilities

• Consistently keep the store energy lively & upbeat for customers & teammates
• Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
• Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
• Ensure accurate ringing & pricing of merchandise, using appropriate price overrides when necessary
• Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery
• Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections
• Ensure client is aware of all promotions that may impact sales
• Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
• Maintain visual standards & supplies of the cash wrap area
• Maximize all of the resources available to get the customer what they want & resolve any issues
• Perform other duties as assigned by management - comply with all Company policies and procedures
• Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED