Part-Time Cashier (Milford, MI)

Ace Hardware • Milford, MI

189d • $12

About The Position

Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day.

Requirements

• Must be at least 16 years of age.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals.
• Ability to speak effectively with customers or associates of organization.
• Ability to understand and respond to verbal instructions or questions.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percents.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

• Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
• Processes refunds and/or issues in store merchandise credit to customers for returned merchandise.
• Uses loss prevention techniques to reduce shortages and prevent shoplifting.
• Follows GLA policies and procedures for all transactions.
• Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
• Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management.
• Answers telephones and refers all calls to proper department through the use of the paging system and two way radios.
• Greets all customers and assists in answering questions about merchandise.
• Aids customers in locating merchandising in store, on acehardware.com, as well as, processing special orders.
• Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram.
• Assists with color matching and mixing paint.
• Collects carts; carries merchandise out to customer cars if needed.
• Assists and/or makes recommendations to customers in the service areas within the store.
• Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas.
• Refers customer complaints to proper person for resolution.

Benefits

• $12.48 per hour

What This Job Offers

• Job Type: Part-time
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees