Part-time Cashier (Dwight, IL)

About the position

The Cashier at Great Lakes Ace Hardware is responsible for customer acknowledgment, maintaining a good company image, and promoting goodwill through attitude and appearance. This role is crucial as it involves direct customer contact and accountability for the profitability of the store. The Cashier must embody the company's Mission, Vision, and Core Values daily.

Responsibilities

• Operates cash register by scanning merchandise and engaging customers through suggestive selling.
• Processes refunds and issues in-store merchandise credit for returned items.
• Uses loss prevention techniques to reduce shortages and prevent shoplifting.
• Follows company policies and procedures for all transactions.
• Engages customers to ensure they receive all benefits of being an Ace Rewards member.
• Maintains familiarity with ads, rebates, and special pricing.
• Answers telephones and refers calls to the proper department.
• Greets customers and assists with questions about merchandise.
• Aids customers in locating merchandise in-store and online.
• Displays, stocks, and maintains merchandise according to company guidelines.
• Assists with color matching and mixing paint.
• Collects carts and carries merchandise to customer cars if needed.
• Assists customers in service areas such as chain, rope, key, and glass cutting.
• Follows the nightly maintenance checklist for store recovery and cleanliness.
• Refers customer complaints to the appropriate person for resolution.

Requirements

• Must be at least 16 years of age.
• Ability to read and interpret safety rules and policy manuals.
• Ability to speak effectively with customers and associates.
• Ability to perform basic mathematical operations.
• Ability to apply common sense understanding to carry out instructions.

Benefits

• $15.00 per hour compensation.