Hershey's Chocolate World Part-Time Café Associate

MarketSource•New York, NY

7d•$18 - $25

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

Minimum High School Diploma or GED (General Equivalency Diploma)
1+ year(s) of prior relevant (retail/food service/hospitality) work experience
Great interpersonal skills with the ability to build and maintain strong working relationships
Ability to multi-task and prioritize in a fast-paced environment
Understanding or acquiring knowledge of safety, sanitation, and food handling procedures
Ability to work a fully flexible retail schedule to meet the needs of the business, which will require nights, weekends, and holidays
Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items
Requires the ability to move around the store, assist customers and maneuver merchandise when necessary
Ability to lift to 20 pounds independently

Nice To Haves

Previous restaurant/café/food service experience preferred
Serve-safe certification preferred or willing to acquire

Responsibilities

Ensure the quality of the café products served meet the standards of The Hershey Company. This includes standard portion sizes, cooking methods, quality standards, kitchen rules, policies, and procedures
Provide an exceptional customer experience, by always communicating in a manner that is friendly, fun
Strive to meet individual, team, and department goals that drive your overall success
You must maintain store cleanliness standards that support the visual presentation direction and enhance the customer shopping experience
Contribute to a positive work environment by treating all customers, guests, and employees with respect
With an eye for detail consistently and accurately use daily and nightly prep sheets, cleanliness, and station checklists
Clean café equipment and departments as assigned, thoroughly and in a timely manner, in accordance with sanitation guidelines and Department of Health regulations
Escalate any issues/complaints to café or store management in timely manner communicating clearly and effective to minimize negative impact on customer experience
Maintain knowledge of critical dietary information and demonstrate proper food handling
Remain up to date on all policies, procedures, and guidelines set by the Department of Health and other relevant government agencies by completing all mandatory training and required certifications
Performs additional job duties as assigned