Part-Time Bus Ambassador

Envoy Air Inc.•Los Angeles, CA

3d•$30

About The Position

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Pay rate - $30.15 / hr

Requirements

Minimum age: 18
High school diploma, GED, or international equivalent
Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags up to 75 lbs.
Must be customer focused, detail oriented, and interested in the airline industry
Must be comfortable working with computers and ability to learn new computer programs
Must be able to read, write, fluently speak, and understand the English language
Possess the legal right to work in the United States
Demonstrated ability to communicate verbally and in writing

Nice To Haves

Strong organizational, interpersonal, negotiation, and leadership skills preferred
Above average attendance preferred
One year of customer service experience preferred
Prior training and/or curriculum development experience preferred

Responsibilities

Provide a high level of customer service by greeting passengers and answer questions about flight schedules, connections and general airport/terminal access
May be assigned to designated work area and assist passengers with bus or route information and/or assistance onto a bus
Monitor and maintain customer lines at each transfer point
Actively communicate with peers and dispatcher regarding passenger loads and operational needs
Comply with ADA requirements as trained
Required to wear safety vest when in designated areas
Stand and walk for long periods of time
On occasion it may be necessary to ride with passengers to guide from bus shuttle to aircraft during remote operations
Work shifts that include irregular and/or extended hours, weekends and holidays
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs
Monitor airport activity and perform required security challenges following established company, government and airport procedures in all secured areas
Perform other duties as assigned