Part Time Branch Ambassador - Denham Springs

Capital One • Denham Springs, LA

426d

About The Position

As a Part Time Branch Ambassador at Capital One, you will play a crucial role in redefining the banking experience for customers. This position focuses on delivering exceptional customer service while performing various banking transactions and ensuring compliance with operational policies. You will engage with customers, help them navigate banking products and services, and contribute to enhancing their financial lives in the community.

Requirements

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Nice To Haves

• Associate's degree.
• 2+ years of Retail, Sales, or Banking Experience.

Responsibilities

• Perform a wide variety of transactions including check cashing, deposits, transfers, and withdrawals.
• Monitor fraud mitigation and adhere to established operational policies and procedures.
• Resolve customer inquiries quickly and efficiently to deliver an extraordinary customer experience.
• Support customers in all areas of the branch, including cash handling and service needs.
• Educate customers on banking channels and products, showcasing digital tools and services.
• Travel between branches in the assigned local area to support market needs.
• Collaborate with a team of banking professionals to inspire and assist each other.

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive workplace environment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED