Part Time Bartender

IHG

2h

About The Position

After a big meeting far away from home, or a long wait for a delayed flight, is there anyone more welcoming than a smiling bartender? As the friendly face of our hotel bars, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.

Requirements

• Must be able to work on Guam USA without any restrictions - candidates must be US Citizens, US Permanent Residents and Residents of Federated States of Micronesia.
• Must have Health Certificate and ABC card.
• minimum two (2) years as Bartender, Hotel industry preferred.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
• Must be able to work nights, weekends, holidays, and during inclement weather.
• Must be flexible to work all shifts based on Business Need.

Responsibilities

• Enthusiastically, politely, friendly and with a sense of urgency, welcome and thank our guests.
• Communicate with colleagues about guest information, orders, and needs.
• Promoting and maintaining a safe and positive workplace.
• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
• Taking initiative in assisting other team members.
• Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
• Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
• Ensures smooth operation of bar services during absence of supervisor.
• Change beer barrels and ensure cleanliness of keg dispensers and bar areas.
• Ensure the proper handling of payments and reconcile sales records at the end of the work shift.
• Immediately acknowledge guest presence with positivity and a sense of urgency.
• Give guests a better experience by helping with any queries or advice, suggest sells by highlighting promotions, and upsells to guests.
• Observes guests and able to respond to additional requests, anticipating needs, and assists with any services issues.
• Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
• Drive delivery of great dining experiences for guests at a good value; Establish and achieve quality and guest satisfaction goals.
• Enhance guest experience by responding timely to guest requests.
• Respond timely and appropriately to guest request and complaints, elevating issues to the supervisor or manager as needed.
• Make appropriate service recovery gestures in accordance with established guidelines.
• Handle cash and credit transactions
• Strict adherence to food, sanitary, and safety standards
• Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
• Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.
• Report all guest issues and complaints to supervisor or manager.
• Consult with supervisors to identify and realize optimal service delivery standards.
• Comply with all Resort policies and procedures.
• Clear and clean tables in a prompt and efficient manner.
• Clean walls, windows, and floors as necessary.
• Report any workplace hazards or injuries/illnesses

Benefits

• Health (medical, dental & vision) insurance
• a 401k plan with company match
• Paid Time Off
• Employee Discount
• A chance to become part of the global IHG family - opening a door to endless career opportunities.
• We’re passionate about growing our talent.
• We’ll provide the training & development you need to succeed & progress into your next role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed