Part Time Barista

Epilogue Books Chocolate Brews • Chapel Hill, NC

437d

About The Position

The Part-Time Barista position at Epilogue Books Chocolate Brews in Chapel Hill, NC, is designed for passionate individuals who enjoy creating a welcoming atmosphere while serving customers. The role involves preparing drinks and baked goods, providing excellent customer service, and maintaining cleanliness in the kitchen and bar area. Candidates should be available for 20-30 hours per week, particularly on weekends and weekday afternoons/evenings, and must have at least 9 months of barista experience.

Requirements

• High school diploma or equivalent.
• At least 9 months of Barista experience.

Nice To Haves

• Experience with electronic cash registers.
• Experience with Microsoft operating systems and Microsoft Office software.
• ServSafe Certified.
• Fluent in Spanish.

Responsibilities

• Provide friendly, consistent, and accurate customer service.
• Prepare drinks and create a positive atmosphere for teammates and customers.
• Prepare baked goods for cases, including cookies, Mexican breads, and cupcakes.
• Fry churros, buñuelos, flores, and cook crepes for customers at the point of service.
• Prep chocolate for various uses.
• Handle and diffuse escalated customer or operational situations.
• Maintain bar/kitchen equipment, wash dishware, and keep the kitchen clean.
• Handle incoming customer calls and route them to the right team or teammate.
• Clean work areas and bathrooms when needed.
• Collaborate with Leads and Managers on new drink ideas and process improvements.
• Work with the Operations Manager on attendance issues or reminders of company policies.
• Handle elevated conversations with teammates regarding write-ups and terminations.
• Coach, train, and mentor bar teammates as needed.

Benefits

• Dental insurance
• Vision insurance
• Employee discounts on books, food, and beverages
• Living wage in accordance with Orange County's standards
• Access to Advanced Reader's Copies of books
• Opportunities to meet authors and writers.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED