Part Time Baggage Handler

GCA Services Group-posted 9 months ago

Part-time

College Park, GA

Administrative and Support Services

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The Baggage Service Agent assists passengers within the terminal with general questions regarding directions and terminal services. Excellent Customer Service will be needed as you will handle customer complaints. In some instances, Baggage Service Agents may function as translators and work with foreign travelers.

Manning the baggage service office for arriving passengers.
Assisting passengers by answering questions, providing directions, or attending to their other needs.
Assisting passengers over the phone when they call inquiring about information regarding their baggage.
Monitor the baggage service carousels ensuring all passengers receive their baggage.
Process delayed, damaged, and set up delivery of baggage claims.
Performs duties by all safety, security, compliance, and quality standards and procedures.

Must be 18 years of age or older.
Must be able to lift to 70 lbs.
Must meet all requirements to receive the required airport SIDA badge and Customs Seal.

Customer Service Experience
1 yr. of similar work experience

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