Part Time Associate Patient Care Coordinator

UnitedHealth Group • Delafield, WI

90d • $16 - $27 • Onsite

About The Position

The Associate Patient Care Coordinator supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments. This role is part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to patients. The position is located at 2750 Golf Rd, Delafield, WI 53018, and offers 4 weeks of paid training.

Requirements

• High School Diploma/GED (or higher)
• 1+ years of customer service experience in an office setting or professional work environment
• Beginner level of proficiency with Microsoft Office Products
• Ability to work on the specified rotating schedule
• Must be 18 years of age or older

Nice To Haves

• Experience in a medical office or hospital admitting/registration office
• Experience with electronic medical records system
• Knowledge of medical terminology

Responsibilities

• Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
• Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
• Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
• Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
• Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
• Provides wayfinding instructions and assists with hospital information as requested
• Coordinates patient admission needs, bed assignments, and tracking boards where applicable
• Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
• May perform other duties upon request

Benefits

• $2,000 sign-on bonus for external applicants
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED