Part Time Assistant

Pacsun Careers•Santa Clara, CA

10d•Onsite

About The Position

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: About the Job: The Assistant Store Manager assists the Store and General Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you’ll be doing: · Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience · Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate · Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience · Shares feedback from customers with the leadership team to improve the overall customer experience · Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) · Delivers an engaging, positive and authentic customer experience with all customers · Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience · Holds self and others responsible for the accomplishment of all operational tasks · Coaches and provides feedback on Sales Associate's performance · Supports associate engagement by recognizing and rewarding outstanding performance · Provides direction to associates to ensure understanding of company directives and standards · Prioritizes and delegates tasks to meet all operational needs · Supports and executes visual directives and maintains visual standards set by the company · Drives efficiency in all operational store processes · Maintains merchandise flow, filling and presentation standards throughout the store and stockroom · Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience · Ensures all store associates follow all policies, procedures and all Safety Program practices · Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends · Inspires and motivates others by consistently exhibiting core value behaviors · Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Requirements

Passion for product, brands, fashion and trends
High School Diploma or equivalent preferred
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Responsibilities

Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
Shares feedback from customers with the leadership team to improve the overall customer experience
Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
Delivers an engaging, positive and authentic customer experience with all customers
Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Holds self and others responsible for the accomplishment of all operational tasks
Coaches and provides feedback on Sales Associate's performance
Supports associate engagement by recognizing and rewarding outstanding performance
Provides direction to associates to ensure understanding of company directives and standards
Prioritizes and delegates tasks to meet all operational needs
Supports and executes visual directives and maintains visual standards set by the company
Drives efficiency in all operational store processes
Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
Ensures all store associates follow all policies, procedures and all Safety Program practices
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
Inspires and motivates others by consistently exhibiting core value behaviors
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends