Part Time Assistant Manager - SoNo Collection

Pacsun Careers•Norwalk, CT

12d•$18 - $21•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you’ll be doing: Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate Mains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience Shares feedback from customers with the leadership team to improve the overall customer experience Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Delivers an engaging, positive and authentic customer experience with all customers Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Holds self and others responsible for the accomplishment of all operational tasks Coaches and provides feedback on Sales Associate's performance Supports associate engagement by recognizing and rewarding outstanding performance Provides direction to associates to ensure understanding of company directives and standards Prioritizes and delegates tasks to meet all operational needs Supports and executes visual directives and maintains visual standards set by the company Drives efficiency in all operational store processes Maintains merchandise flow, filling and presentation standards throughout the store and stockroom Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience Ensures all store associates follow all policies, procedures and all Safety Program practices Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently exhibiting core value behaviors Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Requirements

Passion for product, brands, fashion and trends
High School Diploma or equivalent preferred
Must be at least 18 years of age
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills
Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships, driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Ability to work a range between 20-40 hours per week is required.
As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Responsibilities

Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
Shares feedback from customers with the leadership team to improve the overall customer experience
Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
Delivers an engaging, positive and authentic customer experience with all customers
Holds self and others responsible for the accomplishment of all operational tasks
Coaches and provides feedback on Sales Associate's performance
Supports associate engagement by recognizing and rewarding outstanding performance
Provides direction to associates to ensure understanding of company directives and standards
Prioritizes and delegates tasks to meet all operational needs
Supports and executes visual directives and maintains visual standards set by the company
Drives efficiency in all operational store processes
Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
Ensures all store associates follow all policies, procedures and all Safety Program practices
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
Inspires and motivates others by consistently exhibiting core value behaviors
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends