Part Time AM Server

Kimpton Hotels • Winston Salem, NC

70d

About The Position

At Kimpton, we believe heartfelt, human connections make people's lives better, especially for our employees. Our founder, Bill Kimpton, initiated a new boutique hotel standard that fosters genuine connections. Your work here has meaning, as you improve the lives of coworkers, guests, and communities. Every day, you can make a difference in your unique way, and you can expect the same in return. Our culture, born from an entrepreneurial spirit, celebrates individuality and creativity, making it a vibrant and empowering work environment.

Requirements

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Ability to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system.
• Must be able to calculate the accurate bill amount and handle credit card and money transactions.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work mornings, weekends, and holidays when needed.

Responsibilities

• Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient, and accurate manner.
• Act as an advocate for the restaurant and create personal experiences for guests.
• Develop relationships with guests to encourage return visits.
• Support and assist your team while keeping all areas clean, dry, and safe.
• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders, processing them in the POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menus.
• Ensure guests have an enjoyable experience and relay complaints to management.
• Perform sidework and setup/breakdown of various stations.
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones.
• Attend all company and restaurant required trainings and meetings.
• Maintain constant communication with support staff and management.
• Take on responsibilities outside of this job post as needed.

What This Job Offers

• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees